6ix — Frequently Asked Questions
Last updated: 2025-10-28
Quick answers about 6ix, creator earnings, safety, streaming, privacy, and more. For full details, read our Terms, Privacy, Community, Safety & Minors, Cookies, Creator Earnings, Ads, Copyright/DMCA, About, and Contact.
About 6ix
What is 6ix?
6ix is a Nigeria-born platform for creators in Fashion, Music, Education, Comedy and Gaming—built for instant chat, voice/video rooms, live streaming, and feeds. It’s designed to feel live, be secure and fast, and enable fair, transparent earnings. Read About 6ix.
Where is 6ix available?
6ix is global-first with deep roots in Nigeria. We also collaborate with partners in China, India, Australia, Canada and the UK. Feature availability and monetization may vary by country. See Regional Terms.
Do you use AI?
Yes—practical tools (captions, summarization, translation, safety signals). We integrate leading AI models and aim to offer almost-free pricing for creators. See AI at almost-free pricing and Automated decisions.
Accounts & Safety
Who can use 6ix?
Generally 13+ (or higher by local law). If you are under the age of majority, a parent/guardian may need to consent and supervise. See Eligibility & Accounts and Safety & Minors.
How do I report abuse, harassment or a safety issue?
Use in-app report tools on the content or profile. For urgent risks, contact local emergency services first. You can also email safety@6ixapp.com. See Reporting & safety tools.
What happens when rules are broken?
We may remove content, limit features, or suspend/terminate accounts. Repeated or severe violations escalate. Zero tolerance for child safety violations. See Enforcement & appeals.
Can I verify my account or get a custom handle?
We may offer verification or reserved handles for qualified creators and brands. Handle policies appear in Eligibility.
Streaming, Calls & Replays
Does 6ix record calls or live streams?
Recording and replays are optional features you can enable. If you record, follow local laws and notify participants. See Streaming, Calls & Recording.
Is 6ix a replacement for emergency calling?
No. 6ix voice/video features are not a substitute for emergency calling—use your local emergency numbers.
How does video quality adapt to my network?
We may transcode, buffer, or adjust bitrate/resolution to keep playback reliable. See Terms.
What safety tools exist for live rooms?
Moderation controls (filters, slow mode), reporting, participant limits, and replay controls. See Live streams & real-time rooms.
Creators & Earnings
How do earnings work?
Enable monetization features like tips, subscriptions, paid rooms/events, and marketplace (where available). Payouts require verification (KYC/AML) and tax forms. See Creator Earnings.
What fees or revenue share should I expect?
Platform share and processor fees may apply, plus FX/taxes where required. Exact numbers appear in your dashboard as features launch. See Revenue Share & Fees.
Do I keep ownership of my content?
Yes. You retain ownership. You grant 6ix a license to host, transcode, cache, and deliver content to operate the service. See Your Content & Licenses.
How do refunds or chargebacks affect me?
If a buyer is refunded or a chargeback occurs, related earnings may be reversed and fees may apply. See Refunds & Chargebacks.
Can minors monetize on 6ix?
Monetization for minors may be limited or disabled; where allowed, a verified parent/guardian must manage payouts. See Minors & Guardian Accounts and Safety & Minors.
Privacy, Cookies & Data
What data do you collect and why?
Account info, content metadata, usage diagnostics, device/network signals—to operate, secure, and improve 6ix. See Data We Collect and How We Use Data.
Do you use cookies and can I control them?
Yes. Strictly necessary cookies for core functions, plus preferences/analytics/personalization/ads where allowed. Manage choices via consent tools and your browser/device settings. See Cookies Policy.
What are my privacy rights?
Depending on your region: access, correction, deletion, portability, objection/restriction, and consent withdrawal. US residents may have additional opt-out rights. See Your Rights & Choices.
Do you send personalized ads to minors?
No personalized ads to users under the applicable age of digital consent. See Targeting & minors protections.
Ads & Brands
Can I do brand deals or sponsorships on 6ix?
Yes, subject to disclosure rules and category restrictions. Use clear labels and follow local law. See Ads Policy and Brand Deals & Disclosures.
What ad categories are restricted or prohibited?
Illegal products/services, weapons/explosives, hard drugs, hate/extremism, adult sexual content, spyware, deceptive schemes, and more are prohibited. Some categories (alcohol, gambling, dating, financial, health, crypto) are restricted regionally. See Prohibited & restricted categories.
Legal & IP
How do I report copyright infringement?
Send a DMCA notice with the required details. We remove content on valid notices and notify the uploader. See Copyright/DMCA.
What if my content was removed by mistake?
You can file a counter-notice if you believe the removal was an error or misidentification. See Counter-notice.
How do you handle law enforcement requests?
We require valid process, narrowly scope disclosures, and notify users when lawful and safe to do so. See Law Enforcement Guidelines and Transparency Report.
Do you comply with cybercrime laws?
We enforce platform rules and comply with applicable cybercrime legislation. See Cybercrimes Legal Notice.
Troubleshooting
My video won’t upload or stream smoothly—what can I do?
Check network stability, try a lower bitrate/resolution, and close background apps. If issues persist, send diagnostics via in-app feedback. See Streaming.
I can’t receive a payout. What should I check?
Ensure KYC is complete, tax forms are valid, payout threshold is met, and your payout name matches your verified identity or registered business. See Payouts.
Accessibility & Inclusion
What accessibility features do you support?
We aim for readable typography, reduced motion options, captions, and screen-reader-friendly layouts. Feedback: support@6ixapp.com.
Can I request additional accommodations?
Yes—reach out and we’ll do our best within technical limits.
International & Regional
Is 6ix localized for different regions?
We’re building toward localized content and regional compliance. Rights and rules vary; see Your Rights and Regional Terms.
How are cross-border data transfers handled?
We rely on lawful transfer mechanisms (e.g., SCCs) with technical and organizational safeguards. See International Transfers.
Contact & Support
How can I contact 6ix?
General: support@6ixapp.com · Safety: safety@6ixapp.com · Privacy: privacy@6ixapp.com · Press: press@6ixapp.com · Ads: ads@6ixapp.com · Earnings: earnings@6ixapp.com. See Contact.